The 60W MagSafe 2 Power Adapter features a magnetic DC connector so if someone should trip over it, the cord disconnects harmlessly and your MacBook Pro stays put safely. It also helps prevent fraying or weakening of the cables over time. In addition, the magnetic DC helps guide the plug into the system for a quick and secure connection. The 60W MagSafe 2 Power Adapter features a magnetic DC connector so if someone should trip over it, the cord disconnects harmlessly and your MacBook Pro stays put safely. It also helps prevent fraying or weakening of the cables over time. In addition, the magnetic DC helps guide the plug into the system for a quick and secure connection. When the connection is secure, an LED located at the head of the DC connector lights up; an amber light lets you know that your notebook is charging, while a green light tells you that you have a full charge. An AC cord is provided with the adapter for maximum cord length, while the AC wall adapter (also provided) gives you an even easier and more compact way to travel. Designed to be the perfect traveling companion, the adapter has a clever design which allows the DC cable to be wound neatly around itself for easy cable storage. Compatible with MacBook Pro with 13-inch Retina display. See this article for more details about choosing the right one. Knowing which specific Mac model you have is important. If you are running OS X Lion (10.7) or later go to the “” menu at the top left of your screen, choose “About this Mac” then click the “More Info…” button. Your Mac model and generation will be displayed. If you are running an earlier version of OS X, you can enter your serial number here to find out which model you have. COMPATIBILITY Mac Models: MacBook Pro (Retina, 13-inch, Late 2012 – 2015)
TPLINK 300Mbps Wireless N ADSL2+ Modem Router TD-W8961N
Genuine-spec UK layout (QWERTY) black keyboard replacement for MacBook Air 13.6″ and 15″ models (2023–2025, M2/M3/M4 chips)—featuring Apple’s Magic Keyboard design with scissor-switch mechanism, backlighting, and precise OEM fit. Compatible With: 13.6″ MacBook Air: A2681 (M2, 2022–2023), A3113 (M3, 2023–2024), A3240 (M4, 2024–2025) 15″ MacBook Air: A2941 (M2, 2023), A3114 (M3, 2023–2024), A3241 (M4, 2024–2025) 13.6″ MacBook Air: A2681 (M2, 2022–2023), A3113 (M3, 2023–2024), A3240 (M4, 2024–2025) 15″ MacBook Air: A2941 (M2, 2023), A3114 (M3, 2023–2024), A3241 (M4, 2024–2025) Keyboard Layout: UK English (QWERTY) with £ symbol, taller Enter key, and standard UK key labeling—matches Apple’s original regional configuration. Design: Apple’s Magic Keyboard with scissor-switch mechanism—offering quiet, responsive typing with 1mm travel and improved reliability. Features: Backlit keys, ambient light sensor support, and original-style flex cable connector for seamless integration with the logic board. Color: Matte black keycaps matching the Space Gray and Midnight MacBook Air finishes (also compatible with Silver/Starlight—keycaps are model-agnostic). Precision Engineering: Manufactured to exact OEM specifications for fit, alignment, and tactile performance—ensures flush mounting within the top case. Installation Note: Keyboard is glued into the top case and requires full disassembly and careful re-adhesion. Recommended for professional technicians only due to complexity and risk of damage.
OEM-quality trackpad replacement (without flex cable) for MacBook Air 13″ (Model A1932, 2018–2019) in Gold finish—engineered for precise Force Touch response, smooth multi-touch gestures, and perfect color-matched integration with the original chassis. Compatible With: MacBook Air 13-inch (2018 & 2019, Model A1932, Model Identifiers MacBookAir8,1) with Intel Core i5/i7 processors. Part Type: Trackpad only—does not include the flex cable, Taptic Engine, or mounting hardware. Designed for technicians who will reuse the original internal components. Finish: Gold—specifically matched to the Gold variant of the A1932 MacBook Air for seamless aesthetic continuity. Force Touch Support: Fully compatible with pressure-sensitive input and haptic feedback when paired with the original Taptic Engine and logic board—ensuring full macOS gesture functionality (e.g., Force Click, Look Up, pressure-sensitive navigation). Precision Build: Smooth glass surface with exact curvature, texture, and micro-click mechanism matching Apple’s original design for consistent tracking accuracy and tactile feel. Installation Requirements: Requires full bottom case disassembly and careful transfer of the original flex cable and Taptic Engine. Adhesive must be applied precisely to maintain structural integrity and sensor alignment. Recommended for professional or experienced repair technicians only.
Keyboard for Macbook Pro A1502 ,A1582,A1493 13" Inch Retina Year 2013,2014,2015 Part no ME864 ME864LL/A ME866LL/A APN: 661-8154, 661-02361, 818-4278 Black US Layout Keyboard for Macbook Pro A1502 ,A1582,A1493 13″ Inch Retina Year 2013,2014,2015 Part no ME864 ME864LL/A ME866LL/A APN: 661-8154, 661-02361, 818-4278 Black US Layout Compatibility: FOR MB Pro Retina 13″ A1502 Late 2013: ME864LL/A (2.4 Core i5) Late 2013: ME866LL/A (2.6 Core i5) Late 2013: ME866LL/A (2.8 Core i7) Mid 2014: MGX72LL/A (2.6 Core i5) Mid 2014: MGX92LL/A (2.8 Core i5) Mid 2014: MGX92LL/A (3.0 Core i7) Early 2015: MF839LL/A (2.7 GHz Core i5) Early 2015: MF841LL/A (2.9 GHz Core i5) Early 2015: MF843LL/A (3.1 GHz Core i7) Identifying Numbers APN: 661-8154, 661-02361, 818-4278 Compatible part numbers: ME864 ME865 ME866 MF839 MF841 MF843 MGX72 MGX92 (Layout US) Related Part #: 661-8154, 661-02361, 818-4278 High Quality Laptop Keyboard. 100% Compatible with your brand.
Genuine-spec US layout (QWERTY) keyboard replacement in Midnight Blue for MacBook Air 13.6″ (Model A2681, M2, 2022)—featuring Apple’s Magic Keyboard with scissor-switch mechanism, backlighting, and precise OEM fit. Compatible With: MacBook Air 13.6-inch (2022, Model A2681) with Apple M2 chip – specifically designed for the Midnight color variant. Layout: Standard US English (QWERTY) with wide Enter key, inverted-T arrow keys, and full function row—matches Apple’s original US configuration. Design: Apple’s Magic Keyboard with scissor-switch mechanism—offering quiet, stable keystrokes, 1mm key travel, and enhanced durability over older Butterfly designs. Color: Midnight Blue keycaps—specially matched to the Midnight finish of the A2681 MacBook Air for seamless visual integration. (Note: This keyboard is not recommended for Silver, Space Gray, or Starlight models due to color mismatch.) Features: Integrated backlighting, ambient light sensor compatibility, and OEM-style flex cable connector for direct logic board connection. Precision Fit: Engineered to exact Apple specifications for alignment, key spacing, and mounting—ensures a flush, secure fit within the original top case. Installation Note: The keyboard is factory-glued into the top case. Replacement requires full disassembly and professional-grade re-adhesion. Recommended for experienced technicians only.
Product Name WiWU Dual USB Quick Wall Charger 20W Fast Charging For Smart PhoneColorWhiteFeature& Photos
Genuine-spec touchpad flex cable for MacBook Pro 16″ (Model A2141, 2019, Intel)—essential for restoring full Force Touch functionality, haptic feedback, and precise multi-touch gesture control during trackpad repair or replacement. Compatible With: MacBook Pro 16-inch (2019, Model A2141) with Intel Core i7/i9 processors (Model Identifier: MacBookPro16,1) (Note: A2141 is the non-base configuration of the 2019 16″ MacBook Pro—typically higher-end Intel models.) Part Type: Touchpad flex cable only—does not include the trackpad housing, Taptic Engine, or mounting hardware. This is the OEM-style ribbon cable that connects the trackpad to the logic board. Function: Transmits touch coordinates, Force Touch pressure data, and haptic feedback signals—critical for macOS gestures (e.g., Force Click, three-finger lookup, pinch-to-zoom) and Taptic Engine responsiveness. OEM-Quality Construction: Replicated to Apple’s exact specifications—including cable length, connector pitch, EMI shielding, and bend radius—ensuring reliable signal integrity and long-term durability. Common Use Cases: Replacing a torn, creased, or liquid-damaged original flex cable Completing a trackpad replacement when the original cable is compromised Fixing intermittent trackpad behavior, loss of Force Touch, or complete unresponsiveness Replacing a torn, creased, or liquid-damaged original flex cable Completing a trackpad replacement when the original cable is compromised Fixing intermittent trackpad behavior, loss of Force Touch, or complete unresponsiveness Installation Note: Requires full disassembly of the bottom case, speaker removal, and careful routing beneath the battery and logic board. Connectors use ZIF (Zero Insertion Force) sockets—must be aligned and latched gently. Recommended for certified or professional repair technicians only. Important: This is flex cable only—not a complete trackpad assembly. Must be used with the original or compatible A2141 trackpad and Taptic Engine. Not compatible with M1 MacBook Pro 16″ (A2485), 14″ models (A2442), or any MacBook Air. This is flex cable only—not a complete trackpad assembly. Must be used with the original or compatible A2141 trackpad and Taptic Engine. Not compatible with M1 MacBook Pro 16″ (A2485), 14″ models (A2442), or any MacBook Air. Model Verification: Confirm your device is MacBook Pro A2141 (16″, 2019, Intel) via > About This Mac > Model Identifier (should read MacBookPro16,1).
A high-efficiency pre-owned HP EliteBook 865 G9 with 16" display, AMD Ryzen 7 6850U, 16GB RAM, 512GB SSD, and integrated AMD Radeon 680M graphics—ideal for business professionals seeking all-day battery life, strong performance, and enterprise security.
WIWU SW03 Sports Smart Watch - Vermilion | Fitness Tracking, Heart Rate Monitoring, Sleep Analysis | Waterproof, Long Battery Life | Compatible with iPhone, Android, iPad, and Tablets WIWU SW03 Sports Smart Watch – Vermilion | Fitness Tracking, Heart Rate Monitoring, Sleep Analysis | Waterproof, Long Battery Life | Compatible with iPhone, Android, iPad, and Tablets WIWU SW03 Sports Smart Watch : Display: 1.28-inch TFT LCD, 240×240 resolution (full-round display) Sport Modes: 13 sport modes for fitness tracking Health Monitoring: Heart rate monitoring, sleep tracking, step counting Bluetooth Features: Supports Bluetooth calls and notification synchronization Water Resistance: IP68 rating (can be submerged up to 1.5m for 30 minutes) Battery: 200mAh, magnetic charging (full charge in ~2 hours) Battery Life: Over 25 days standby time Build Material: PC/ABS plastic for durability
Premium bilingual keyboard replacement for MacBook Pro 13″ (A1278, 2009–2012) — choose US/Arabic or UK/Arabic layout. Features durable scissor-switch keys, OEM fit, and clear dual-language legends for seamless typing in English and Arabic. Compatible With: MacBook Pro 13-inch (Model A1278) from Late 2009, Mid 2010, Early 2011, and Mid 2012 (Model Identifiers: MacBookPro5,5, 6,2, 8,1) Layout Options (select at purchase): US/Arabic: Primary legends in Arabic, secondary (top-left) in US QWERTY — includes @, #, and standard US symbols. UK/Arabic: Primary legends in Arabic, secondary in UK QWERTY — includes £ symbol, taller Enter key, and UK-specific punctuation. Both versions feature full Arabic character set US/Arabic: Primary legends in Arabic, secondary (top-left) in US QWERTY — includes @, #, and standard US symbols. UK/Arabic: Primary legends in Arabic, secondary in UK QWERTY — includes £ symbol, taller Enter key, and UK-specific punctuation. Both versions feature full Arabic character set Keyboard Type: Traditional scissor-switch mechanism—reliable, tactile, and serviceable (pre-Butterfly design). Backlighting: Included on Early 2011 and Mid 2012 models only. Keycaps are translucent for even lighting. (Note: Late 2009 & Mid 2010 A1278 models did not support backlighting—keyboard will still function, but lighting requires compatible hardware.) Build & Fit: Precision-molded frame with correct screw mounts and alignment pegs—ensures flush, secure installation in the original top case with no rattling. Installation: Keyboard is screw-mounted (no adhesive)—one of the most DIY-friendly MacBook keyboards. Requires top case access and battery disconnect. Suitable for intermediate users or professionals.
MARSRIVA Smart Mini DC UPS KP2 Series | 18 Watts 10000mAh | 0ms AC to DC Transfer | Flame Retardant | Wall Mount Slots | 1 x Passive PoE, 2 x DC and 1 x USB Output Ports | KP2 BLACK Keep Wi-Fi Power On Output:18W (Max.) or 30W (Max.) ● With 1 * Passive PoE, 2 * DC and 1 * USB output ports, DC UPS can power up multiple devices simultaneously. ● AC to DC 0ms transfer technology keeps your devices working when electricity is ON/OFF shifting. ● With wall-mount slots on the back, DC UPS can be mounted on the wall easily. ● Air cooling system provides maximum heat dissipation, ensuring the long-term stability of UPS. ● V-0 flame retardant product housing secures you and your property. ● 16000mAh high-capacity battery (KP2 Plus, KP2 Ultra) provides longer backup time. ● 30W high-power output (KP2 Pro, KP2 Ultra) provides better compatibility.
Genuine-spec touchpad flex cable for MacBook Pro 13″ (Model A2251, 2020, Intel)—essential for restoring full Force Touch functionality, haptic feedback, and precise multi-touch gesture control during trackpad repair or replacement. Compatible With: MacBook Pro 13-inch (2020, Two Thunderbolt Ports, Model A2251, Model Identifier MacBookPro16,1) with Intel Core i5/i7 processors. Part Type: Touchpad flex cable only—does not include the trackpad housing, Taptic Engine, or mounting hardware. This is the OEM-style ribbon cable that connects the trackpad to the logic board. Function: Transmits: Precise touch coordinates Force Touch pressure data Haptic feedback signals to the Taptic Engine Enables full macOS gesture support including Force Click, three-finger lookup, swipe navigation, and inertial scrolling. Precise touch coordinates Force Touch pressure data Haptic feedback signals to the Taptic Engine Enables full macOS gesture support including Force Click, three-finger lookup, swipe navigation, and inertial scrolling. OEM-Quality Build: Matches Apple’s original specifications in: Cable length and routing Connector pitch and ZIF latch design EMI shielding and flex durability Cable length and routing Connector pitch and ZIF latch design EMI shielding and flex durability Common Use Cases: Replacing a torn, creased, or liquid-damaged original flex Completing a trackpad replacement when the original cable is compromised Fixing intermittent trackpad behavior, loss of Force Touch, or complete unresponsiveness Replacing a torn, creased, or liquid-damaged original flex Completing a trackpad replacement when the original cable is compromised Fixing intermittent trackpad behavior, loss of Force Touch, or complete unresponsiveness Installation Note: Requires full bottom case removal and partial disassembly (including battery disconnect). Cable routes under the right speaker and logic board—must be seated in original retention channels. Connects via ZIF (Zero Insertion Force) socket—align carefully and latch gently. Recommended for experienced or certified technicians only. Requires full bottom case removal and partial disassembly (including battery disconnect). Cable routes under the right speaker and logic board—must be seated in original retention channels. Connects via ZIF (Zero Insertion Force) socket—align carefully and latch gently. Recommended for experienced or certified technicians only.
SanDisk 2TB Portable SSD - Up to 800MB/s, USB-C, USB 3.2 Gen 2, Updated Firmware - External Solid State Drive - SDSSDE30-2T00-G26 SanDisk 2TB Portable SSD – Up to 800MB/s, USB-C, USB 3.2 Gen 2, Updated Firmware – External Solid State Drive – SDSSDE30-2T00-G26 About this item Solid state performance with up to 800MB/s read speeds in a portable drive. (Based on internal testing; performance may be lower depending on host device, interface, usage conditions and other factors. 1MB=1,000,000 bytes.) Back up your content and memories on a storage solution that fits seamlessly into your mobile lifestyle. Take it with you on your adventures—up to two-meter drop protection means this durable drive can take a beating. (Based on internal testing.) Secure it to your belt loop or backpack for extra peace of mind thanks to the tough rubber hook. From SanDisk, a brand professional photographers trust to take on assignments.
Haixun F20 Barcode Reader – USB 2D handheld scanner supports QR, PDF417, and 1D barcodes.Fast and reliable for retail, inventory, and logistics with plug-and-play setup. Model: Haixun F20 Type: 2D Handheld Barcode Scanner Supported Codes: 1D: EAN-13, UPC-A, Code 39, Code 128, Codabar, etc. 2D: QR Code, PDF417, DataMatrix, etc. Supported Codes: 1D: EAN-13, UPC-A, Code 39, Code 128, Codabar, etc. 2D: QR Code, PDF417, DataMatrix, etc. Sensor Type: CMOS imaging sensor Interface: USB (Plug and Play, no driver needed) Scan Mode: Manual trigger / Continuous / Auto-sensing Scan Speed: Up to 300 scans/sec Resolution: ≥ 4mil (0.1mm) Light Source: Red LED + White fill light Compatibility: Windows, Android, macOS, Linux Design: Ergonomic grip for long use Durable ABS plastic body Design: Ergonomic grip for long use Durable ABS plastic body Cable Length: Approx. 1.5 – 2 meters Power Supply: 5V (via USB) Applications: Retail, Warehouse, POS, Inventory, Logistics
A1466 Laptop Replacement Battery for MacBook Air 13 inch A1466 (Mid 2012, Mid 2013,Early 2014, Early 2015,2017) A1369(Late 2010,Mid 2011 Version) High Performance 7200mAh fits A1496 A1405 A1377 A1496 A1405 A1377 Macbook Air Battery: 7200mAh/55Wh, Voltage: 7.6V, can up to 500 charging cycles; (Compatible with 7.4V/53.28Wh) Manufacturing standards are the same as those of the original battery supplier Replacement For: Macbook Air 13-inch A1466 battery (2017, Early 2015, Early 2014, Mid 2013), A1369 battery (Late 2010, Mid 2011). EMC Applicable number: 2469 2559 2392 2632 2925 3178 (“Ctrl” + “F” to find your models), But note: Not for MacBook Air 11″ A1465, A1495, A1406, A1370 10 years of professional production: Introduce American high-end battery chips, low power design to reach long battery life. Built-in circuit protection ensures battery both safety and stability. Offer Over-charge & over-discharge& short-circuit protection. Certified safe By UL/ CE/ FCC and RoHS. Compatible With MacBook Air 13 inch Computer Model: MC503LL/A, MC504LL/A, MC965LL/A, MC966LL/A, MD231LL/A, MD232LL/A, MD760LL/A, MD761LL/A, MD760LL/B, MD761LL/B, MJVE2LL/A, MJVG2LL/A, MC503LL/A, 【Please Check Your MacBook Model correctly match our battery. You can access this information on your computer by Logo on the upper left corner of the MacBook screen–> About this Mac】
The Mortal T1 Mini is an ultra-compact, budget-friendly Android TV box designed to turn any standard HDMI television into a smart entertainment platform. It features 4K hardware decoding, dual-band Wi-Fi, and a voice-controlled remote, providing a smooth and responsive experience for local IPTV, YouTube, and mainstream streaming applications. ✅ Full Specifications: Model: Mortal T1 Mini 4K Smart Media Player Interface / Connection: Wi-Fi: Dual-Band (2.4GHz / 5GHz) 802.11n Bluetooth: BT 5.0 (Supports wireless remotes, headphones, and controllers) Wired Network: 1 x 10/100Mbps Ethernet LAN Port (Note: Available on standard mini casing configurations) Input/Output Ports: 1 x HDMI Out, USB Ports, 1 x TF/microSD Card Slot, 1 x DC 5V Power Interface / Connection: Wi-Fi: Dual-Band (2.4GHz / 5GHz) 802.11n Bluetooth: BT 5.0 (Supports wireless remotes, headphones, and controllers) Wired Network: 1 x 10/100Mbps Ethernet LAN Port (Note: Available on standard mini casing configurations) Input/Output Ports: 1 x HDMI Out, USB Ports, 1 x TF/microSD Card Slot, 1 x DC 5V Power Performance / Hardware: CPU: Allwinner H313 Quad-Core ARM Cortex-A53 (up to 1.5GHz) (Also distributed in select regional batches with Rockchip quad-core architectures) GPU: Mali-G31 MP2 / Mali-450MP Graphics Engine Resolution Output: Native HDMI 2.0 supporting up to 4K @ 60Hz Video Decode Formats: 4K Ultra HD hardware acceleration decoding including H.265 HEVC, H.264, VP9, and 3D video support High Dynamic Range (HDR): Supports HDR10+, HDR10, and HLG profiles Performance / Hardware: CPU: Allwinner H313 Quad-Core ARM Cortex-A53 (up to 1.5GHz) (Also distributed in select regional batches with Rockchip quad-core architectures) GPU: Mali-G31 MP2 / Mali-450MP Graphics Engine Resolution Output: Native HDMI 2.0 supporting up to 4K @ 60Hz Video Decode Formats: 4K Ultra HD hardware acceleration decoding including H.265 HEVC, H.264, VP9, and 3D video support High Dynamic Range (HDR): Supports HDR10+, HDR10, and HLG profiles Capacity / Memory Options: 2GB RAM + 16GB eMMC Internal Flash Storage (Storage expandable up to 256GB via TF card slot or external USB drive) Material & Build: Durable, matte plastic compact shell engineered with passive thermal management to maintain low operational temperatures Design & Form Factor: Pocket-sized, ultra-light mini layout designed to easily fit behind wall-mounted or desktop televisions Security & Software: Operating System variants run customized, stable Android TV distributions (Android 13 / Android 14) optimized for app longevity, security patch support, and easy layout control Voice Assistant: Includes an ergonomic voice remote control featuring an integrated microphone button for hands-free Google Assistant commands and quick navigation Compatibility: Fully compatible with major applications like YouTube, Netflix, Disney+, Prime Video, various IPTV clients, and Screen Mirroring Cast protocols Dimensions: Approx. 77 x 77 x 12 mm (May vary slightly up to 88 x 88 x 18 mm depending on exact regional shell style) Weight: Approx. 0.25 to 0.35 kg
NCTS USB Barcode Scanner – High-speed wired scanner for both 1D and 2D barcodes with auto-sensing mode.Plug-and-play solution ideal for retail, inventory, and logistics operations. Model: NCTS 1D/2D Barcode Scanner (USB Wired) Color: Black Scan Type: Image-based CMOS scanner Supported Barcode Types: 1D: Code 128, Code 39, EAN-13, UPC-A, Codabar, ISBN, etc. 2D: QR Code, PDF417, Data Matrix, Aztec, etc. Supported Barcode Types: 1D: Code 128, Code 39, EAN-13, UPC-A, Codabar, ISBN, etc. 2D: QR Code, PDF417, Data Matrix, Aztec, etc. Interface: USB 2.0 (Plug-and-play, no driver required) Scan Speed: Up to 300 scans/second Resolution: ≥ 4mil (0.1mm) Scan Modes: Manual trigger Auto-sensing Continuous mode Scan Modes: Manual trigger Auto-sensing Continuous mode Light Source: White LED illumination + red aiming line Indicators: LED and buzzer for scan confirmation Power Supply: DC 5V (via USB port) Cable Length: ~1.5 meters Build: ABS plastic, ergonomic handheld design Compatibility: Windows, macOS, Linux, Android Applications: POS, inventory, logistics, healthcare, warehouse use
A1989 Battery Replacement, A1964 Battery for MacBook Pro 13″ A1989 (Mid 2018 2019) A2251(2020 Release) EMC 3214 3358 3348 MR9Q2LL/A MR9R2LL/A MR9T2LL/A MR9U2LL/A MR9V2LL/A MV962LL/A MV9A2LL/A 【Specification】Voltage: 11.41V. Capacity: 58Wh/ 5086mAh. Battery Type: Li-ion. Condition: Brand new, from high quality materials, top circuit boards and smart chip. 【Compatible Part Number】A1964 A1989 A1989(EMC 3214) A1989(EMC 3358) A2251(EMC 3348) 020-02497 616-00419. 【Compatible Laptop Models】MacBook Pro 13-Inch model A1989 (Mid 2018, Mid 2019) , A2251(2020 Release), Order No MR9Q2LL/A MR9R2LL/A MR9T2LL/A MR9U2LL/A MR9V2LL/A MV962LL/A MV972LL/A MV982LL/A MV992LL/A MV9A2LL/A MWP72LL/A MWP82LL/A MWP42LL/A MWP52LL/A MWP62LL/A MR9Q2 MR9R2 MR9T2 MR9U2 MR9V2 MV962 MV972 MV982 MV992 MV9A2 MWP62. 【Note】The tools are included. Double-sided tape is attached to the back of the battery, but NO battery installation instruction. The MBP battery is difficult to disassemble, we suggest you search for related installation videos or find a technician for help.