OEM-quality trackpad replacement (without flex cable) for MacBook Air 13.3″ M1 (Model A2337, EMC 3598)—available in Space Gray, Gold, and Silver finishes—engineered for precise Force Touch response, smooth multi-touch gestures, and perfect color-matched integration. Compatible With: MacBook Air 13.3-inch (2020, Model A2337, EMC 3598) with Apple M1 chip. Part Type: Trackpad only—does not include the flex cable, Taptic Engine, or mounting brackets. Intended for professional technicians who will reuse or transfer the original internal components. Color Options: Space Gray – matches Space Gray and Midnight finishes Gold – matches Gold MacBook Air Silver – matches Silver and Starlight finishes Each variant is finished to OEM specifications for seamless visual continuity with the lower case. Space Gray – matches Space Gray and Midnight finishes Gold – matches Gold MacBook Air Silver – matches Silver and Starlight finishes Each variant is finished to OEM specifications for seamless visual continuity with the lower case. Force Touch Support: Fully compatible with pressure-sensitive input and haptic feedback when used with the original Taptic Engine and logic board—ensuring full macOS gesture functionality (e.g., Force Click, Look Up, pressure-sensitive drawing). Precision Engineering: Features the same smooth glass surface, curvature, and micro-click mechanism as Apple’s original—delivering consistent tracking accuracy and tactile feel. Installation Requirements: Requires complete bottom case disassembly and careful transfer of the original flex cable and Taptic Engine. Adhesive must be applied precisely to maintain structural integrity and sensor alignment. Recommended for certified or experienced repair technicians only. Important: This is a bare trackpad assembly—not a plug-and-play module. Functionality depends on correct integration with original electronics.
OEM-quality trackpad replacement (without flex cable) for MacBook Air 13″ (Model A1932, 2018–2019) in Gold finish—engineered for precise Force Touch response, smooth multi-touch gestures, and perfect color-matched integration with the original chassis. Compatible With: MacBook Air 13-inch (2018 & 2019, Model A1932, Model Identifiers MacBookAir8,1) with Intel Core i5/i7 processors. Part Type: Trackpad only—does not include the flex cable, Taptic Engine, or mounting hardware. Designed for technicians who will reuse the original internal components. Finish: Gold—specifically matched to the Gold variant of the A1932 MacBook Air for seamless aesthetic continuity. Force Touch Support: Fully compatible with pressure-sensitive input and haptic feedback when paired with the original Taptic Engine and logic board—ensuring full macOS gesture functionality (e.g., Force Click, Look Up, pressure-sensitive navigation). Precision Build: Smooth glass surface with exact curvature, texture, and micro-click mechanism matching Apple’s original design for consistent tracking accuracy and tactile feel. Installation Requirements: Requires full bottom case disassembly and careful transfer of the original flex cable and Taptic Engine. Adhesive must be applied precisely to maintain structural integrity and sensor alignment. Recommended for professional or experienced repair technicians only.
The ViewSonic VX2779A-HD-PRO 27″ FHD 240Hz Gaming Monitor delivers ultra-smooth visuals for fast games. It features a 27-inch IPS panel that offers wide viewing angles and rich color. Moreover, the high 240 Hz refresh rate helps motion look fluid and responsive in action titles. This gaming monitor supports Full HD 1920×1080 resolution for crisp images and clear details. Additionally, the 1 ms response time (MPRT) reduces blur and ghosting in fast scenes. Adaptive sync tech like AMD FreeSync and NVIDIA G-SYNC compatibility helps cut screen tearing and stutter. The ViewSonic VX2779A-HD-PRO also includes HDR10 support to boost contrast and color depth for games and videos. Furthermore, anti-glare coating and low blue light help reduce eye strain during long play sessions. Multiple ports make setup easy with two HDMI and one DisplayPort connection. This monitor works well for competitive gaming, esports, and general entertainment. Therefore, it suits both PC gamers and console players. Finally, it combines speed, quality visuals, and versatile connectivity for everyday gaming use. Specifications: 27″ IPS panel with 1920×1080 Full HD resolution 240 Hz refresh rate and 1 ms (MPRT) response time HDR10 support and wide 178° viewing angles Connectivity: 2× HDMI 1.4 + 1× DisplayPort 1.4 Eye-care features: anti-glare, low blue light, and flicker-free
Genuine-spec touchpad flex cable for MacBook Pro 13″ (Model A2251, 2020, Intel)—essential for restoring full Force Touch functionality, haptic feedback, and precise multi-touch gesture control during trackpad repair or replacement. Compatible With: MacBook Pro 13-inch (2020, Two Thunderbolt Ports, Model A2251, Model Identifier MacBookPro16,1) with Intel Core i5/i7 processors. Part Type: Touchpad flex cable only—does not include the trackpad housing, Taptic Engine, or mounting hardware. This is the OEM-style ribbon cable that connects the trackpad to the logic board. Function: Transmits: Precise touch coordinates Force Touch pressure data Haptic feedback signals to the Taptic Engine Enables full macOS gesture support including Force Click, three-finger lookup, swipe navigation, and inertial scrolling. Precise touch coordinates Force Touch pressure data Haptic feedback signals to the Taptic Engine Enables full macOS gesture support including Force Click, three-finger lookup, swipe navigation, and inertial scrolling. OEM-Quality Build: Matches Apple’s original specifications in: Cable length and routing Connector pitch and ZIF latch design EMI shielding and flex durability Cable length and routing Connector pitch and ZIF latch design EMI shielding and flex durability Common Use Cases: Replacing a torn, creased, or liquid-damaged original flex Completing a trackpad replacement when the original cable is compromised Fixing intermittent trackpad behavior, loss of Force Touch, or complete unresponsiveness Replacing a torn, creased, or liquid-damaged original flex Completing a trackpad replacement when the original cable is compromised Fixing intermittent trackpad behavior, loss of Force Touch, or complete unresponsiveness Installation Note: Requires full bottom case removal and partial disassembly (including battery disconnect). Cable routes under the right speaker and logic board—must be seated in original retention channels. Connects via ZIF (Zero Insertion Force) socket—align carefully and latch gently. Recommended for experienced or certified technicians only. Requires full bottom case removal and partial disassembly (including battery disconnect). Cable routes under the right speaker and logic board—must be seated in original retention channels. Connects via ZIF (Zero Insertion Force) socket—align carefully and latch gently. Recommended for experienced or certified technicians only.
A high-efficiency pre-owned HP EliteBook 865 G9 with 16" display, AMD Ryzen 7 6850U, 16GB RAM, 512GB SSD, and integrated AMD Radeon 680M graphics—ideal for business professionals seeking all-day battery life, strong performance, and enterprise security.
The HP Omen 27″ FHD 165Hz Gaming Monitor delivers smooth, sharp visuals for gaming and everyday use. Its Full HD resolution (1920×1080) shows crisp details in games, videos, and work tasks. The 27-inch screen provides ample space for immersive gameplay or multitasking. This helps you stay focused and engaged. Moreover, the HP Omen 27″ FHD 165Hz Gaming Monitor features a fast 165 Hz refresh rate. This high refresh rate makes motion look fluid and clean on screen. Fast-paced games and action scenes appear smoother and more responsive. This reduces blur and improves reaction time during gameplay. In addition, the monitor offers a 1 ms gray-to-gray response time (with overdrive). This helps reduce ghosting and keeps fast movements clear and sharp. Your controls feel more responsive, which is ideal for competitive games. The monitor also supports adaptive sync technology to cut screen tearing and stutter. Furthermore, the HP Omen 27″ FHD 165Hz Gaming Monitor uses an IPS panel that gives wide viewing angles and good color accuracy. Colors stay consistent even when viewed from sides. This helps when you are reading, editing, or sharing your screen with others. Also, the monitor includes eye-comfort features to ease long sessions. A low-blue-light mode helps reduce eye strain during extended gaming or work hours. The anti-glare screen surface helps in bright rooms too. The design of the HP Omen 27″ FHD 165Hz Gaming Monitor is modern and clean with thin bezels. It fits well on desks of different sizes. The stand is adjustable for comfortable viewing angles, and the build feels sturdy and stable. Overall, the HP Omen 27″ FHD 165Hz Gaming Monitor combines speed, clarity, and comfort. It enhances both gaming performance and daily computing tasks. This monitor is ideal for gamers and users wanting a balanced, responsive, and reliable display. Specifications: Display : 27″ IPS Resolution : 1920×1080 Refresh Rate : 165Hz Response Time : 1ms
The MSI PRO MP275W E2 27″ 120Hz Business Monitor is designed to enhance productivity with smooth visuals and eye-care features. It features a 27-inch Full HD IPS panel, delivering clear images and wide viewing angles for everyday work tasks. With a 120Hz refresh rate, the monitor provides smoother motion compared to standard displays. This makes it ideal not only for business use but also for light entertainment. The MSI PRO MP275W E2 27″ 120Hz Business Monitor ensures reduced motion blur and a more comfortable viewing experience. The monitor supports Anti-Flicker and Less Blue Light technologies, helping to reduce eye strain during long hours of use. These features are especially useful in office settings or remote work environments. Thanks to its built-in speakers, users can enjoy basic audio without needing external accessories. The MSI PRO MP275W E2 27″ 120Hz Business Monitor also includes HDMI and VGA ports, offering compatibility with modern and older devices. Its sleek, minimal design fits easily into any workspace, whether at home or in an office. The adjustable tilt function allows users to set the screen at the most comfortable viewing angle. This monitor is also VESA mount compatible, making it easy to attach to a monitor arm or wall mount. It supports a clutter-free setup that boosts workspace efficiency. In conclusion, the MSI PRO MP275W E2 27″ 120Hz Business Monitor offers smooth performance, comfort-focused features, and modern connectivity in a professional package. It’s ideal for business users who value quality and simplicity. Specifications: Display : 27″ IPS Resolution : 1920 x 1080 (FHD) Refresh Rate : 120Hz Response Time : 1ms (MPRT) / 4ms (GtG) Speaker : 2x 2W
Looking for a TV that combines exceptional performance with user-friendly features? Look no further than the LG 28MT49VF 27.5″ LED TV. This versatile television is designed to elevate your viewing experience to new heights. To begin with, enjoy crystal-clear visuals and vibrant colors on the 27.5-inch LED display. Whether you’re watching your favorite movies, TV shows, or playing games, every detail comes to life with stunning clarity. Transitioning to functionality, the LG 28MT49VF boasts a range of convenient features designed to enhance your viewing pleasure. With multiple connectivity options, including HDMI and USB ports, connecting your devices has never been easier. Moreover, the TV’s sleek and modern design adds a touch of elegance to any room. Its slim profile and minimalistic bezels ensure that your focus remains on the content, creating a truly immersive viewing experience. Additionally, the LG 28MT49VF comes equipped with advanced audio technology, delivering crisp and clear sound to complement the stunning visuals. Whether you’re watching an action-packed movie or listening to music, you’ll enjoy an immersive audio experience. Furthermore, the TV’s user-friendly interface and intuitive remote control make navigation effortless. Accessing your favorite content and adjusting settings has never been simpler. In conclusion, the LG 28MT49VF 27.5″ LED TV is the perfect blend of performance, style, and functionality. Whether you’re watching movies, playing games, or simply relaxing with your favorite TV shows, this TV delivers an unparalleled viewing experience. Upgrade your entertainment setup today and immerse yourself in a world of endless entertainment possibilities. Specifications: Display : 27.5″ (1,366 x 768) Refresh Rate : 60Hz Response Rate : 14ms
The Apple Magic Mouse (USB-C version) is a sleek, minimalist multi-touch wireless mouse built for Mac users. It offers smooth gesture support, Bluetooth connectivity and a built-in rechargeable battery — a great choice if you prefer a clean desk setup and full compatibility with macOS and iPadOS. General Name: Magic Mouse (USB-C) — part of Apple’s pointing-device lineup. Wireless connectivity: Bluetooth. Rechargeable battery: built-in, no disposable AA cells. Charging / port: USB-C port (bottom of mouse) for pairing and charging. Compatibility: Requires a Mac with macOS 15.1 or later, or an iPad with iPadOS 18.1 or later. Size & Weight Height: ~0.85 inch (2.16 cm) Width: ~2.25 inch (5.71 cm) Depth: ~4.47 inch (11.35 cm) Weight: ~0.22 pound (0.099 kg) (varies slightly by manufacturing) Features Multi-Touch surface: supports gestures such as swiping between pages, scrolling through documents, zooming. Glide / foot design: optimized for smooth movement across desktop surfaces. Rechargeable battery life: about a month or more between charges (typical use) per Apple spec. Used Condition ConsiderationsSince you’re specifying a used unit: Check for wear on the bottom feet / skates — these degrade and affect glide. Verify battery capacity / health (rechargeable batteries age). Confirm the port is functioning (USB-C) and Bluetooth connectivity is stable. Look for signs of excessive surface scratches on the multi-touch top — may impair gestures. Ensure the firmware / Mac recognizes it fully (gestures working). Upgradability / Limitations Not user-upgradable: You cannot replace the internal battery or change internals easily. Design limitation: The USB-C port remains on the bottom of the mouse, meaning you cannot use it while charging unless you flip it. This design is still criticized. Ergonomics: The flat, low-profile design is stylish but may not suit extended-use comfort for some users.
AOC 27G50Z 27-inch 260Hz gaming monitor delivers ultra-fast performance for competitive esports gaming. It focuses on extreme refresh rate, ultra-low response time, and precise motion clarity for high-level gameplay. Additionally, it features a 27-inch Fast IPS panel with Full HD resolution (1920 × 1080). This panel provides sharp visuals and accurate colors, so it ensures consistent performance during intense gaming sessions. Moreover, it supports up to a 260Hz refresh rate (overclocked, 240Hz native). As a result, it delivers extremely smooth motion and maximizes high FPS gameplay performance. The monitor includes 1ms GtG and 0.3ms MPRT response time. Therefore, it reduces motion blur and ghosting for clearer fast-action visuals. In addition, it supports Adaptive Sync technology and low input lag mode. This reduces screen tearing and ensures precise, responsive gameplay. Furthermore, it supports HDR10 and gaming features like Shadow Control and Game Mode presets. These features improve contrast, visibility, and in-game performance tuning. The monitor also includes HDMI 2.0 and DisplayPort 1.4 connectivity with a frameless esports design. It supports modern gaming setups with clean and simple installation. AOC 27G50Z 27-inch 260Hz gaming monitor provides top-tier speed, ultra-smooth visuals, and competitive features for serious gamers. Specifications: 27-inch Fast IPS panel with Full HD 1920 × 1080 resolution 260Hz refresh rate (240Hz native, overclocked) 0.3ms MPRT and 1ms GtG response time Adaptive Sync with low input lag mode HDR10 with gaming presets and image controls
OEM-quality trackpad replacement (without flex cable) for MacBook Air 13″ (Model A2179, 2020)—available in Space Gray and Silver finishes—engineered for precise Force Touch performance, smooth multi-touch gestures, and seamless visual integration. Compatible With: MacBook Air 13-inch (2020, Model A2179) with Intel Core i3/i5/i7 processors (non-M1). Part Type: Trackpad only—does not include the flex cable, Taptic Engine, or mounting hardware. Designed for technicians who will reuse the original internal components. Color Options: Space Gray: Matches Space Gray and Midnight finishes Silver: Matches Silver and Starlight finishes (Note: “Z1” typically refers to Apple’s internal regional/part code—this listing covers standard OEM trackpads for A2179.) Space Gray: Matches Space Gray and Midnight finishes Silver: Matches Silver and Starlight finishes (Note: “Z1” typically refers to Apple’s internal regional/part code—this listing covers standard OEM trackpads for A2179.) Force Touch Capable: Fully supports pressure-sensitive input and haptic feedback when paired with the original Taptic Engine and logic board—ensuring full macOS gesture functionality. Precision Build: Mirror-smooth glass surface with exact curvature, texture, and micro-click mechanism matching Apple’s original design for consistent tracking and tactile response. Installation Requirements: Requires full bottom case disassembly and careful transfer of the original flex cable and Taptic Engine. Proper adhesive application is critical for structural integrity and sensor alignment. Recommended for professional or experienced repair technicians only. Important: This is a bare trackpad assembly—not a plug-and-play module. Functionality depends on correct integration with original electronics.
Genuine-spec US layout keyboard replacement for MacBook Pro 13″ (Model A1466, Late 2015–Early 2016)—featuring traditional scissor-switch mechanism, backlighting, and full OEM compatibility for reliable, comfortable typing. Compatible With: MacBook Pro 13-inch non-Touch Bar models: Late 2015 (Intel Core i5/i7, Retina, A1466, Model Identifier MacBookPro12,1) Early 2016 (Intel Core i5/i7, Retina, A1466, MacBookPro13,1) Late 2015 (Intel Core i5/i7, Retina, A1466, Model Identifier MacBookPro12,1) Early 2016 (Intel Core i5/i7, Retina, A1466, MacBookPro13,1) Layout: Standard US English (QWERTY) with full-size keys, inverted-T arrow keys, and dedicated function row (F1–F12). Keyboard Type: Traditional scissor-switch mechanism—not Butterfly or Magic Keyboard—known for durability, deeper key travel, and tactile feedback. Integrated Features: Backlit keys for low-light use, ambient light sensor support, and OEM-style ribbon cable for direct logic board connection. Build & Fit: Precision-engineered to match Apple’s original dimensions and mounting points—ensures flush alignment within the top case and consistent key height. Installation Note: Keyboard is secured with screws and minimal adhesive (unlike later glued models), making replacement more accessible. Still requires full top case disassembly and battery disconnect. Suitable for intermediate to advanced technicians.
HyperX Pulsefire Core (4P4F8AA) – RGB gaming mouse with PixArt sensor, 6,200 DPI, and 7 programmable buttons.Lightweight, ergonomic design perfect for gamers seeking precision and durability. Model: HyperX Pulsefire Core (4P4F8AA) Sensor Type: PixArt PAW3327 Optical Sensor DPI Range: 800 – 6,200 DPI (adjustable in software) Polling Rate: 1000 Hz Tracking Speed: Up to 220 IPS Acceleration: 30G Buttons: 7 programmable buttons Switch Type: Durable switches rated for up to 20 million clicks Lighting: Customizable RGB lighting (logo zone) Grip Style: Palm or claw grip Design: Ergonomic, right-handed shape with textured side grips Weight: Approx. 87g (without cable) Cable Length: 1.8 meters (braided USB cable) Software Support: HyperX NGENUITY for DPI, RGB, and button customization Compatibility: Windows 10, 8.1, 8, 7
Searching for a monitor that enhances your productivity and comfort? Look no further than the ViewSonic 24” 60Hz Monitor VG2448. This monitor is your gateway to a superior visual experience. First and foremost, let’s discuss clarity. With its 24-inch screen size, the VG2448 delivers crisp and clear images, ensuring every detail is sharp and vibrant. Say goodbye to eye strain and hello to comfortable viewing. Transitioning to performance, this monitor boasts a refresh rate of 60Hz, providing smooth and fluid visuals for an enhanced viewing experience. Whether you’re working on spreadsheets or watching videos, motion blur will be a thing of the past. Moreover, its ergonomic design offers customizable tilt, swivel, and height adjustments, allowing you to find the perfect viewing angle for maximum comfort. Say goodbye to neck and back strain with this user-friendly monitor. In addition, the VG2448 features a variety of connectivity options, including HDMI, DisplayPort, and VGA, ensuring compatibility with a wide range of devices. Seamlessly connect your PC, laptop, or gaming console with ease. Furthermore, this monitor is equipped with ViewSonic’s exclusive Eye Care technology, which helps reduce eye fatigue during prolonged use. Protect your vision while enjoying extended viewing sessions. In conclusion, the ViewSonic 24” 60Hz Monitor VG2448 is a versatile and reliable choice for both work and entertainment. With its superior clarity, performance, and ergonomic design, it’s sure to enhance your productivity and comfort. Upgrade your viewing experience today and see the difference for yourself. Specifications: Display : 24″ IPS Resolution : FHD (1920×1080) Refresh Rate : 60Hz Response Rate : 5ms GTG
Genuine-spec US layout keyboard replacement for MacBook Pro 15″ (Models A1706 and A1707, 2016–2017)—featuring Apple’s second-generation Butterfly mechanism, backlighting, and full OEM compatibility for professional-grade repairs. Compatible With: MacBook Pro 15″ (2016, Model A1707) MacBook Pro 15″ (2017, Model A1706) Both models include Touch Bar and are powered by Intel Core i7/i9 processors. MacBook Pro 15″ (2016, Model A1707) MacBook Pro 15″ (2017, Model A1706) Both models include Touch Bar and are powered by Intel Core i7/i9 processors. Layout: Standard US English (QWERTY) with full-size keys, inverted-T arrow keys, and dedicated function row (mapped to Touch Bar). Keyboard Type: Apple’s 2nd-generation Butterfly mechanism—thinner profile with reduced travel; known for sensitivity but requires careful handling. Integrated Features: Backlit keys, ambient light sensor support, and original ribbon cable connector matching Apple’s design for direct logic board attachment. Build & Fit: Precision-engineered to align flush with the top case—ensures consistent key height and tactile response when properly installed. Installation Note: The keyboard is glued into the top case and must be carefully removed and re-adhered. Requires full disassembly of display, battery, and internal components. Recommended for experienced technicians only.
OEM-quality touchpad replacement (without flex cable) for MacBook Air 15″ (Model A2941, 2023)—in Space Gray finish—designed for precise Force Touch performance and seamless integration with the original chassis. Compatible With: MacBook Air 15-inch (2023, Model A2941) with Apple M2 chip. Part Type: Touchpad only—does not include the flex cable, Taptic Engine, or mounting hardware. Intended for technicians who will reuse or transfer the original internal components. Color: Space Gray—matches the original lower case of Space Gray A2941 models. Force Touch Ready: Fully supports pressure-sensitive gestures and haptic feedback when paired with the original Taptic Engine and logic board. OEM Build Quality: Matches Apple’s original surface texture, curvature, and responsiveness for consistent tracking and click feel. Installation Note: Requires full bottom case disassembly and careful transfer of the original flex cable and Taptic Engine. Adhesive and alignment must be precise to avoid gaps or malfunction. Recommended for professional repair technicians.
Xprinter XP-80T 80mm Thermal Receipt Printer Press to download driver: XPrinter Driver Setup V7.77
Experience professional-grade power with this pre-owned ThinkPad E14 Gen 2. Featuring a robust AMD Ryzen 7 4700U 8-core processor, 16GB RAM, and a 256GB NVMe SSD, this 14-inch laptop is built for high-speed productivity, secure data management, and long-lasting durability.
The ViewSonic VA240‑H 24″ 100Hz monitor delivers clear visuals for everyday use. Its Full HD panel shows sharp text and crisp images, making work, media, and web browsing easier to see. In addition, the IPS panel provides wide viewing angles so colors stay consistent from different positions. The 100 Hz refresh rate and 1 ms response time reduce motion blur and provide smoother video playback and casual gaming. Furthermore, built-in eye-care features like a blue light filter and flicker-free technology help reduce strain during long sessions. This monitor includes HDMI and VGA inputs for easy connection to laptops and desktops without extra adapters. Therefore, it suits home and office setups needing reliable display performance. Overall, the VA240‑H balances sharp visuals, smooth motion, and essential connectivity in a practical 24‑inch design. Specifications: 24″ Full HD (1920×1080) SuperClear IPS display 100 Hz refresh rate and 1 ms response time Wide viewing angles with consistent color Eye care features with blue light filter and flicker‑free HDMI and VGA connectivity, practical everyday performance
Genuine-spec touchpad flex cable for MacBook Air 13″ (Model A1534, Early 2015)—essential for restoring full trackpad functionality, including precise cursor control and physical click response, during repair or replacement. Compatible With: MacBook Air 13-inch (Early 2015, Model A1534, Model Identifier MacBookAir7,2). Part Type: Touchpad flex cable only—does not include the trackpad housing, button mechanism, or mounting brackets. This is the ribbon cable that connects the trackpad to the logic board. Function: Carries input signals from the trackpad to the logic board—critical for cursor movement, tap-to-click, and primary/secondary physical click functionality. (Note: This model uses a physical click mechanism, not Force Touch—so no haptic feedback or pressure-sensing.) OEM-Quality Construction: Matches Apple’s original cable in length, connector type, and shielding—ensures reliable signal transmission and long-term durability. Common Use Cases: Replacing a torn, frayed, or damaged original flex cable Completing a trackpad replacement when the original cable is compromised Fixing erratic cursor movement, unresponsive trackpad, or loss of click function Replacing a torn, frayed, or damaged original flex cable Completing a trackpad replacement when the original cable is compromised Fixing erratic cursor movement, unresponsive trackpad, or loss of click function Installation Note: Requires bottom case removal and careful disconnect/reconnect of the ZIF (Zero Insertion Force) connector on the logic board. The cable routes under the battery—handle with care. Suitable for intermediate to advanced DIYers or technicians.