Specifications : UPS Type Tower Phase Single phase with ground Rating (VA) 10000 Nominal Power (W) 8000 Standard ModelDimension (mm) 442 x 190 x 688 (D x W x H) Weight (kg) 66 Long-run ModelDimestions (mm) 442 x 190 x 318 (D x W x H) Weight (kg) 16 INPUT Connection Type Terminal Nominal Voltage 208/220/230/240VAC Voltage Range 110-300 VAC (Load at 50%)176-300 VAC (Load at 100%) Frequency Range 46~54 Hz or 56~64 Hz Power Factor >= 0.99 OUTPUT Connection Type Terminal Output Voltage 208/220/230/240VAC Voltage Regulation ±1% Frequency Range (Synchronized Range) 46~54 Hz or 56~64 Hz Frequency Range (Batt. Mode) 50Hz or 60Hz +/-0.1Hz Current Crest Ratio 3:1 Harmonic Distortion ≤3% THD (Linear load)≤5% THD (Non-linear load) ALARM & INDICATORS Battery Mode Sounding every 4 seconds Low Battery Sounding every second Overload Sounding twice every second Fault Continuously sounding LCD Load level, Battery Level, AC mode, Battery mode, Bypass mode and Fault CONNECTIVITY, CONTROL & MONITORING Front panel Status LED, Function keys, LCD display Communication Smart RS232*USB Port Emergency Power Off (EPO) BATTERY Standard ModelType 12V / 9Ah Numbers 16 Typical Recharge Time 9 hours recover to 90% capacity Long-run ModelType Depending on the capacity of external batteries Number 16 ~ 20 (Adjustable) Charging Current (max) 1A/2A/4A/6A (Adjustable, 6A is only available for 16pcs batteries) manufacturer link
Prolink PRO3000SFCU 3000VA is a line-interactive UPS designed to provide stable backup power for PCs, servers, networking devices, and sensitive electronics. It ensures continuous operation during power cuts and voltage fluctuations. In addition, Prolink PRO3000SFCU 3000VA supports a wide input voltage range of 140–300VAC. Therefore, it stabilizes unstable electricity using automatic voltage regulation (AVR). Moreover, it delivers a fast transfer time of around 2ms for seamless switching between mains and battery mode. Furthermore, Prolink PRO3000SFCU 3000VA includes four 12V/10Ah batteries for extended backup support. As a result, it provides reliable runtime for critical systems depending on load. It also supports simulated sine wave output for compatible devices. In addition, Prolink PRO3000SFCU 3000VA features intelligent microprocessor control. Therefore, it improves efficiency, protection, and battery management. Moreover, it includes indicators and alarms for battery, overload, and fault conditions. Overall, Prolink PRO3000SFCU 3000VA delivers strong backup performance, stable voltage regulation, and reliable protection for home and office power needs. Specifications: 3000VA capacity for PCs and office equipment Line-interactive UPS with AVR voltage regulation Wide input range 140–300VAC for unstable power Fast ~2ms transfer time for uninterrupted switching Four 12V/10Ah batteries for extended backup support
Original product name: UPS 5E1100iUSB Eaton Line Interactive UPS 1100VA / 660W, AVR, 6 IEC, USB port, software, Input / Output jacks included for Telephone / Modem / Internet Line surge protection | 2 Years Warranty 5E1100iUSB Eaton Line Interactive UPS 1100VA / 660W, AVR, 6 IEC, USB port, software, Input / Output jacks included for Telephone / Modem / Internet Line surge protection, 2 Years Warranty (Including Battery)
The PCE EX Online 6 KVA 5400W is a high-capacity online UPS built for strong power protection in offices and business environments. This UPS delivers clean and stable electricity even during severe power issues. Moreover, its true double-conversion design removes surges, sags, and spikes for safe device operation. Therefore, it fits companies and users who need dependable backup without interruption. First, the PCE EX Online 6 KVA 5400W supplies pure sine wave output for sensitive electronics like servers, workstations, and networking gear. This helps protect your devices from damage and performance drops. In addition, the online design ensures seamless switching between mains and battery power. As a result, connected equipment stays powered without sudden shutdowns during outages. Next, this UPS supports a high load capacity for multiple systems at once. You can run large setups including computers, storage units, and critical machinery. Furthermore, advanced battery management maximizes runtime and extends battery health. This means longer backup support when power cuts last. Meanwhile, the LCD display shows real-time status, load, and battery info for easy monitoring. The durable build quality makes the unit reliable for daily heavy use and long operational hours. Additionally, installation and setup are quick, with minimal steps required. Consequently, you save time and avoid complex configurations. Also, the UPS includes advanced safety features to prevent overloads and short circuits for extra peace of mind. Smart communication options integrate with software for automatic shutdown and alert notifications. This keeps systems protected even when you are away. Moreover, the UPS runs quietly and remains cool under full load without noise disruption. Therefore, it fits well in busy workspaces without distraction. Overall, the PCE EX Online 6 KVA 5400W delivers seamless power backup, strong protection, and stable performance. It provides great value for users who need reliable power security for critical systems. Specifications: Voltage : 220V, 230V, or 240V Capacity :12v/7Ah Frequency:50/60 Hz
UPS PCE VX / MXOnline 2KVA 1600W is a double-conversion online UPS designed for continuous protection of servers, PCs, and network systems. It delivers stable power during outages and voltage fluctuations. In addition, it uses online double-conversion technology. Therefore, it provides zero transfer time between mains and battery mode. Moreover, it delivers pure sine wave output for safe operation of sensitive equipment. Furthermore, it supports a 2KVA / 1600W load capacity. As a result, it can power multiple devices such as computers, routers, and small server setups. It also maintains stable voltage regulation under unstable input conditions. In addition, it includes built-in protection features. Therefore, it helps protect against overload, short circuit, and power instability. Moreover, it is designed for environments that require continuous uptime and reliability. Overall, UPS PCE VX / MXOnline 2KVA 1600W delivers stable backup performance, zero-interruption switching, and strong protection for critical systems. Specifications: 2KVA / 1600W capacity for professional equipment Online double-conversion UPS technology Zero transfer time for uninterrupted power Pure sine wave output for stable devices Advanced protection against overload and faults
Features and performances x Outstanding efficiency and overload. x Perfect management and limitation of AC sources. x Power shaving of the consumption peaks. x Automatic allocation of the power available. x Active filtering of the load steps on the genset. x Automatic protection of the sources against overload. x Powerful multi-stage PFC charger. x Ultra-short transfer time (from 0 to 15ms max.). x Automatic and efficient stand-by. x Compatible with AC coupling. x Display, programming and data logging. x RS-232 communication for remote supervision. x iPS Dim. : 44.50x20x17.2( LxWxH cm ) , 17.50 x 7.87×6.8 ( LxWxH inch) x Carton box Dim.: 53.5×30.5×30.5 (LxWxH cm) , 21.65×11.8×12 (LxWxH inch) x Weight : 25Kg ( 55lbs ) Model iPS 3700-24 Inverter Nominal battery voltage 24V Input voltage range 19 – 34V Continuous power @ 25°C 2000W Power 30 min. @ 25°C 2800W Power 25 sec. @ 25°C 5.6kVA Maximum load Up to short-circuit Maximum asymmetric load Up to Continuous power Load detection (stand-by) 2 to 25 W Maximum efficiency 86 – 90% Consumption OFF/Stand-by/ON 3W / 9W / 70W Output voltage Sine wave 220Vac (+/- 2%) / 190-245Vac Dynamic behavior 5 ms (on load change 0 to 100%) Overload and short-circuit Automatic disconnection up to 10 times restart attempt Overheat protection Warning before shut – with automatic restart Battery charger 6 step adjustable : I-U-Uo-Equalize-Uo(low)-U(periodic) Charging current adjustable 0 – 45A Maximum input voltage 265Vac Input AC voltage range Adjustable threshold from 150 to 265Vac Battery control Absorption end By duration 2 / 0.25 – 10 h or by current – / 4 – 30A Absorption voltage** 28.8 / 19 – 34V Periodic absorption voltage** 19 – 34V Floating voltage** 27.2 / 19 – 34V Reduced floating voltage 19 – 34V Equalization** By number of cycles (1 – 100) or at set interval (52 weeks) Equalization end By duration 4 / 0.25 – 10 h or by current – / 4 – 30A Deep-discharge protection 21.6 / 19 – 34V Reduced floating time 0 – 32 days Periodic absorption time 0 – 10 hours General data iPS 3700-24 Auxiliary Output 2 independent Transistor short circuit protected outputs Auxiliary Input 2 Opto Coupler Programmable Input 10V Æ 60VDC Net Weight 25Kg ( 55lbs ) Weight with the cartoon box 26.2Kg (57.5lbs) 1 Year warranty
APC 800VA BX800LI 415W UPS (IEC Plug) APC 650VA BX650LI UPS
The APC Easy UPS 1200W / 2200VA BX2200MI-MS provides reliable backup power for critical devices. First, it delivers line-interactive output to protect equipment from voltage fluctuations. In addition, it safeguards connected electronics against surges, spikes, and short outages. Moreover, the UPS features a compact design for easy installation in offices or home setups. Finally, the LCD panel allows real-time monitoring of battery and load status. The BX2200MI-MS ensures uninterrupted operation and protects essential systems during power interruptions. manufacturer link Specifications: 1200W / 2200VA line-interactive output for reliable device protection Protects electronics from surges, spikes, and outages Compact design suitable for office or home setups LCD panel for monitoring battery and load status Ensures uninterrupted operation during power interruptions
APC Easy UPS On-Line SRV 3000VA 230V SRV3KI is a high-performance uninterruptible power supply designed to provide continuous power protection for servers, network equipment, data centers, and critical business systems. It uses true online double-conversion technology to deliver clean and stable power in demanding environments. The UPS provides 3000VA / 2400W power capacity. Therefore, it can support critical equipment during power outages, voltage fluctuations, and electrical disturbances. In addition, it helps maintain business continuity and equipment reliability. It features online double-conversion technology that continuously conditions incoming power. As a result, connected devices receive consistent and clean power regardless of utility power quality. The unit includes an LCD display for real-time monitoring and system management. Meanwhile, automatic bypass functionality helps maintain power delivery during specific operating conditions and maintenance events. APC designs the Easy UPS On-Line series for dependable power protection and efficient operation. Therefore, this model is ideal for servers, network infrastructure, security systems, and mission-critical applications. manufacturer link Specifications: 3000VA / 2400W power capacity Online double-conversion technology Pure sine wave output LCD status and monitoring display Reliable backup for critical systems
PCE UPS 2400VA Raad 1200W is a line-interactive UPS designed to protect computers, routers, and office equipment from power failures and unstable voltage. It provides stable backup power during outages and supports everyday device protection. In addition, it supports Automatic Voltage Regulation (AVR). Therefore, it stabilizes fluctuating input voltage without switching to battery mode. Moreover, it helps extend battery lifespan by reducing unnecessary discharge during minor voltage changes. It also delivers 1200W output capacity for connected loads. Furthermore, it uses simulated sine wave output. As a result, it ensures compatible backup performance for standard PCs and networking devices. It also supports external battery configurations, allowing extended backup time depending on setup. In addition, it includes built-in protection features. Therefore, it helps protect against overload, short circuit, and voltage irregularities. Moreover, it provides automatic switching between mains and battery mode for uninterrupted operation. Overall, PCE UPS 2400VA Raad 1200W delivers reliable backup power, stable voltage control, and essential protection for home and office environments. Specifications: 2400VA / 1200W capacity for PCs and office devices Line-interactive UPS with AVR voltage regulation Simulated sine wave output for stable operation External battery support for extended runtime Overload and voltage protection for connected devices
9E20Ki Eaton Online Double Conversion 9E 20KVA / 16000W Combo: 1:1 and 3:1, In-Built Automatic Relay Bypass, Intelligent Power Software, 1 USB port + 1 RS232 serial port (USB and RS232 ports cannot be used simultaneously), 1 slot for Network-MS, ModBus-MS or Relay-MS cards, 1 Year Warranty
UPS ONLINE 2KVA 1600W PURE SINEWAVE 1 YEAR WARRANTY
PCE CASA 1KVA inverter is a compact off-grid power solution designed for home and small office backup use. It helps keep essential devices running during power cuts, such as routers, lights, and small electronics. In addition, it provides pure sine wave output. Therefore, it delivers clean and stable power for sensitive devices. Moreover, it supports AC mains and generator input, which makes it flexible in different power conditions. Furthermore, PCE CASA 1KVA inverter includes smart battery charging control. As a result, it improves charging efficiency and helps extend battery life. It also supports automatic restart after power recovery, ensuring continuous operation. In addition, it includes built-in protection features. Therefore, it helps protect against overload, short circuit, and overheating. Moreover, it supports a cold start function for direct battery operation when no grid power is available. Overall, PCE CASA 1KVA inverter delivers reliable backup performance, stable output, and essential protection for everyday home and office energy needs. Specifications: 1KVA capacity for home and small office loads Pure sine wave output for stable device operation AC mains and generator input support Smart battery charging control for efficiency Built-in protection against overload and short circuit
LiFePO4 BATTERY SYSTEM LPBF Series 48250-48300 48V 250ah Solar Panel Rechargeable Lithium Battery For Energy Storage System model LPBF48250 capacity 48V 12.5KWH Voltage 48V Rated Voltage 51.2V Charge Voltage 57.6V Discharge Voltage Range 48-57.6V MAX.Charge&Discharge Current 120A DOD 95% Modeles Connection 1-6 in parallel Ingress protection IP21 Cycle Life >6000, @25°C Working Temperature Range -10-50°C Net Weight(kg) 159KG Gross Weight(kg) 183KG Dimension(MM) 615*350*955MM 5 Years Warranty Specifications: LiFePO4 BATTERY SYSTEM LPBF Series 48250-48300 model LPBF48250 capacity 48V 12.5KWH Voltage 48V Rated Voltage 51.2V Charge Voltage 57.6V Discharge Voltage Range 48-57.6V 5 Years Warranty
Legrand Ups Keor SPX Line Interactive 1KVA/600W- 310302 Specifications : Le grand ups keor spx 1kva 310302 UPS 1KVA 1000VA
The Beco Mini DC UPS 8800mAh delivers compact and reliable power backup for small DC devices. It offers emergency power without bulky hardware. This helps protect devices during brief outages or unstable power. Users enjoy continuous operation with confidence. Moreover, the Beco Mini DC UPS features an 8800mAh battery for extended backup time. It supports devices like routers, cameras, and small electronics. This ensures continuous functionality when mains power fails. Backup power stays dependable. In addition, the DC UPS supports automatic switching when power cuts occur. It detects outages instantly and activates backup power without delay. This keeps your devices running smoothly. Protection remains seamless and reliable. Furthermore, the Beco Mini DC UPS includes stable DC output for sensitive electronics. Power delivery stays steady even under load. This helps reduce risk of damage. Devices operate without sudden stops. Also, the UPS delivers a compact and portable design for easy placement anywhere. You can install it near devices without taking much space. This adds convenience for small homes and offices. In addition, the Beco Mini DC UPS 8800mAh supports multiple connection options for flexible use. It works with DC devices requiring uninterrupted power. Also, the compact and sturdy casing improves durability for daily use. The build feels reliable and long‑lasting. Users can trust the UPS for regular backup needs. Overall, the Beco Mini DC UPS 8800mAh delivers dependable backup power, seamless switching, and flexible use in a compact form. It is ideal for small DC devices needing continuous power and stable operation. Specifications: MINI DC UPS POE 8800mah, 17W Built-in Lithium Battery 2200mAh*4 5VDC USB output, 3*Sockets DC output Interface 5V/9V/12V Over charge, Over discharge, Overload, & Short circuit protection Microprocessor controller guaranties high reliability Multi-LED Status Indicator For: Routers, CCTVs, Modem, Wireless Phones, Monitors, PSP, and others
The APC Smart-UPS RC 800W 1KVA Sine Wave SRC1KI provides reliable backup power for critical devices. First, it delivers pure sine wave output, ideal for sensitive electronics. In addition, the UPS protects connected equipment from power surges, spikes, and outages. Moreover, it features a compact design for easy placement in offices or server rooms. Finally, the unit includes an intuitive LCD interface for monitoring battery status and load. The SRC1KI ensures continuous operation and safeguards important systems during power interruptions. Specifications: 800W / 1KVA pure sine wave output for sensitive devices Protects against power surges, spikes, and outages Compact design for office or server room placement LCD interface for monitoring battery and load status Ensures continuous operation during power interruptions
Specifications : Output Max Configurable Power (Watts) 6.0kWatts / 6.0kVA Output Voltage Note Configurable for 220 : 230 or 240 nominal output voltage Efficiency at Full Load 94.0 % Output Voltage Distortion 1 % Output Frequency (sync to mains) 50/60 Hz +/- 3 Hz Sync to mains Other Output Voltages 220 V, 240 V Load Crest Factor 3 : 1 Topology Double conversion online Waveform type Sine wave Bypass Internal bypass (automatic and manual) Input Input frequency 40 – 70 Hz Auto sensing Input voltage range for main operations 110 – 300 Half load, 176 – 300 Full loadV Efficiency at Full Load 94.0 % Other Input Voltages 220 V, 240 V Batteries & Runtime Battery type Lead-acid battery Typical recharge time 7hour(s) Nominal Battery Voltage 192 V Expected Battery Life (years) 3 – 5 Battery Charge Power (Watts) 235 Watts Runtime View Runtime Graph Communications & Management Interface Port(s) DB-9 RS-232, USB Control panel Multifunction LCD status and control console Audible Alarm Alarm when on battery : distinctive low battery alarm : overload continuous tone alarm Emergency Power Off (EPO) Yes Available SmartSlot™ Interface Quantity 1 Surge Protection and Filtering Surge energy rating 600Joules Physical Maximum Height 173MM, 17.3CM Maximum Width 438MM, 43.8CM Maximum Depth 710MM, 71.0CM Net Weight 61.0KG Shipping weight 71.0KG Shipping Height 1232MM, 123.19CM Shipping Width 600MM, 60.0CM Shipping Depth 836MM, 83.6CM Color Black Environmental Operating Temperature 0 – 40 °C Operating Relative Humidity 0 – 95 % Operating Elevation 0 – 3000meters Storage Temperature -15 – 60 °C Storage Relative Humidity 0 – 95 (Non-condensing) % Storage Elevation 0 – 15000meters Audible noise at 1 meter from surface of unit 55.0dBA Online thermal dissipation 1172.0BTU/hr Protection Class IP20 Conformance Approvals CE, EAC, EN/IEC 62040-1, EN/IEC 62040-2, TISI Standard warranty 2 years repair or replace Sustainable Offer Status RoHS Compliant Warranty : 1 year https://www.apc.com/shop/dk/en/products/APC-Easy-UPS-On-Line-SRV-6000VA-RM-230V-with-Rail-Kit/P-SRV6KRIRK
The Prolink Online UPS 10KVA with LCD and Internal Battery is designed to provide stable power protection for servers, networking equipment, and critical electronic systems. It helps maintain continuous operation during power failures and protects devices from unstable power conditions. The UPS provides a 10KVA capacity and uses online double conversion technology. Additionally, it delivers clean and stable power output to support sensitive equipment that requires reliable energy performance. The Prolink Online UPS features an LCD display that allows users to monitor important system information. Moreover, the screen shows details such as input voltage, output voltage, battery status, load level, and operating conditions for easier management. The UPS includes an internal battery system that provides backup power during outages. Furthermore, it supports protection features against overload, short circuit, over-temperature, and battery problems to help protect connected devices. The Prolink Online UPS is suitable for offices, data centers, and professional environments that need continuous power support. Therefore, it provides a practical backup solution for important equipment that requires stable electricity. The UPS combines high capacity, online power protection, battery backup, and monitoring features in one system. As a result, it helps users maintain reliable power performance during unexpected interruptions. Specifications: Capacity: 10KVA UPS Type: Online Double Conversion Display: LCD Display Battery: Internal Battery System Protection: Overload, Short Circuit, Over Temperature Protection
FANTECH NC30 Laptop Cooling Stand is designed to improve laptop cooling, comfort, and usability during long gaming or working sessions. It supports laptops up to 17.3 inches, making it suitable for both gaming laptops and professional setups. It features a detachable RGB fan that provides active cooling to reduce heat buildup. Therefore, it helps maintain stable performance during heavy workloads and extended use. The stand offers adjustable height and a 360° swivel design for flexible positioning. In addition, it improves ergonomic comfort by allowing users to find the best viewing angle. Its strong structure ensures stable support for large laptops. Moreover, the open design enhances airflow for better passive cooling efficiency. The RGB lighting adds a stylish gaming aesthetic to any setup. As a result, it combines performance, comfort, and visual appeal in one cooling solution. Specifications: Detachable RGB cooling fan Adjustable height ergonomic design 360° swivel rotation base Supports laptops up to 17.3 inches Enhanced airflow cooling structure
FANTECH NS10 Lifting Laptop Stand is a compact and adjustable stand designed to improve comfort and ergonomics during laptop use. It is suitable for office work, study, and home setups. It features height and angle adjustment to help users find a comfortable viewing position. Therefore, it reduces neck and shoulder strain during long working hours. The sturdy frame provides stable support for laptops of different sizes. In addition, it keeps the device secure during typing and daily use. Its open design improves airflow around the laptop. Moreover, this helps reduce heat buildup and supports better cooling performance. The stand is lightweight and easy to adjust, making it practical for everyday use. As a result, it offers a simple and effective ergonomic solution for any workspace. Specifications: Max Weight Load : 10 KG Material : Steel Size : 259 x 225 x 43mm Weight : 1440 Compatibility : Laptops or Tablets up to 17 inches
FANTECH NC21 Cooling Pad is designed to improve laptop cooling performance, comfort, and usability during long gaming or working sessions. It supports efficient airflow with a powerful dual-fan system for stable temperature control. It features large dual fans that deliver strong cooling performance across the laptop base. Therefore, it helps reduce overheating and maintain smoother system performance during heavy use. The stand includes 8 levels of height adjustment for better ergonomic positioning. In addition, it helps reduce neck and back strain by improving viewing angles. A built-in phone holder adds extra convenience for multitasking. Moreover, RGB lighting enhances the gaming setup with a stylish visual effect. Its sturdy design supports stable laptop placement while maintaining effective airflow. As a result, it combines cooling, comfort, and functionality in one setup solution. Specifications: Max Weight Load : 10 KG Material : Steel Size : 259 x 225 x 43mm Weight : 1440 Compatibility : Laptops or Tablets up to 17 inches
FANTECH NS12 Laptop Stand is a portable and adjustable stand designed to improve comfort, posture, and laptop cooling. It is suitable for office work, study, and remote setups where ergonomic positioning is important. It offers 16 levels of height adjustment, allowing users to find the most comfortable viewing angle. Therefore, it helps reduce neck and shoulder strain during long hours of use. The stand is built with durable aluminum alloy for strong stability and long-term use. In addition, it supports laptops up to 15.6 inches securely. Its foldable design makes it easy to carry and store in a bag. Moreover, the included free pouch improves portability for travel and daily commuting. The open-frame structure enhances airflow around the laptop. As a result, it helps improve cooling performance during heavy use. Specifications: 16-level height adjustment system Durable aluminum alloy construction Supports laptops up to 15.6 inches Foldable portable lightweight design Free carrying pouch included
FANTECH NS10 Lifting Laptop Stand Silver is a height and angle adjustable stand designed to improve comfort, posture, and airflow during laptop use. It is suitable for office work, study, and home setups. It allows flexible adjustment of height and viewing angle to match user preference. Therefore, it helps reduce neck and shoulder strain during long working hours. The sturdy aluminum-style frame provides stable support for laptops of different sizes. In addition, it keeps the device secure during typing and daily use. Its open design improves ventilation around the laptop. Moreover, this helps reduce heat buildup and supports better cooling performance. The lightweight and foldable structure makes it easy to carry and store. As a result, it offers a practical ergonomic solution for everyday use. Specifications: Max Weight Load : 10 KG Material : Steel Size : 259 x 225 x 43mm Weight : 1440 Compatibility : Laptops or Tablets up to 17 inches
FANTECH NS11 Portable Aluminum Laptop Stand is designed to improve comfort, posture, and airflow while using a laptop. It is suitable for office work, study, and remote setups. It features an adjustable height and angle design that allows users to position their laptop at a more ergonomic viewing level. Therefore, it helps reduce neck and back strain during long working sessions. The stand is made from durable aluminum alloy for strong support and long-lasting use. In addition, it provides stable holding for laptops up to 15.6 inches. Its foldable and lightweight design makes it easy to carry and store. Moreover, the included free pouch adds convenience for travel and portability. The open structure improves ventilation and helps prevent laptop overheating. As a result, it offers a practical solution for comfortable and efficient laptop use. Specifications: Adjustable height and viewing angle Durable aluminum alloy construction Supports laptops up to 15.6 inches Foldable portable lightweight design Includes free carrying pouch